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$53,726 - $72,925 yearly
Office of Information Technology Augusta, ME, USA
Jan 18, 2019
Full time
OFFICE OF INFORMATION TECHNOLOGY TECHNICAL SUPPORT SPECIALIST - NETWORK TEAM   OPENS:  January 17, 2019 CLOSING:  February 1, 2019   About Us:  Office of Information Technology (OIT) provides information technology support to over 13,000 employees.  OIT oversees large scale enterprise applications that support the critical and diverse business needs of the State of Maine and its agencies and citizens.  We are a highly technical and professional team who enjoys playing with wires, circuits, and CISCO systems.  We like to make IT Work!   What will you do?  This position requires technical interaction with Cisco Control and Diagnostic tools, routers, switches, load balancers, UPS, VOIP systems and other networked devices.  Install, configure, and maintain WLAN, WAN, MAN and LAN hardware. Daily use of Cisco DNA center, Identity Service Engine, Cisco Stealth Watch, and Radware & F5 load balancers. Network diagnostics using wire captures, packet analysis, Cisco Stealthwatch, Orion Solarwinds, Scrutinizer and other Network Management tools. Diagnose difficult complex network issues through OSI Layer 1 through 7. Provide complex network reports to management (i.e. incident management). Develop, maintain, and document configuration standards, network devices, cabling standards and software upgrades on network equipment or tools. Analyze network traffic to identify potential bottlenecks, end of life network hardware and software. Present findings to management and team and provide recommendation for moving forward.     What’s in it for you?   Oversees and coordinates maintenance and updating of major operating and networking systems. Ensures adequate interface of operational functions and applications systems and problem solves to identify and correct software - network issues. Evaluates suitability and impact of software and hardware components on computer systems to advise on network services management. Collaborates with technical support specialists and other core technologies specialists to provide technical expertise to accomplish goals. Manages and optimizes performance of network services and networking systems, and conducts capacity planning efforts to maximize availability of system resources.    REQUIREMENTS – MUST DELIVER ON Knowledge: Technical interaction with routers, switches, load balancers, UPS, VOIP systems and other networked devices. Abilities: Establish protocols such as SSH/Telnet, SNMP, TCP/IP, and OSPF are utilized on a daily basis, and adhere to standards. Experience: Evaluating, developing and implementing policies defining enterprise level Cisco’s Identity Service Engine (ISE) environments.  Possess prior experience in Cisco DNA center or Cisco Prime infrastructure. Cisco Wireless integration as well as VOIP transport across an enterprise network architecture. Effective interpersonal communication with internal and external customers often to explain complex technical problems and solutions in terms that are easy-to-understand for management and end-users. Knowledge of state government or enterprise IT networking area a plus. Ability to work effectively as a member of an IT team. The successful candidate should also have an active CCNA/CCNP with experience managing Cisco ISE, Cisco Stealthwatch, Cisco DNA center and associated tools.   MINIMUM QUALIFICATIONS Six (6) years of computer programming experience including at least two (2) years of systems programming.  A Masters’ Degree in Computer Science may be substituted for one (1) year of programming experience.     HOW TO APPLY: To apply, please visit the following website and apply online:  https://maineoit.recruiterbox.com/jobs/fk0junh?cjb_hash=O_sAaX75&apply_now=true .  Veterans and Gold Star Members, please alert us of your status in your cover letter.    The selected candidate will be required to complete an official job application and pass the required background checks as a condition of employment. We provide reasonable accommodations to qualified individuals with disabilities upon request. Only U.S. Citizens or aliens who have a legal right to permanently work in the United States are eligible for employment.   We cannot sponsor applicants requiring work visas.         SALARY:   CLASS CODE : 0870              PAY GRADE:  27 – $53,726.40 - $72,924.80 annually* *Includes a 15% recruitment and retention salary adjustment and eligibility for a 5% annual training bonus.   BENEFITS: The value of State’s share of Employee’s Retirement:  15.37% of salary for BU positions.  The value of State-paid Dental Insurance:  $13.13 biweekly. The value* of State-paid Health Insurance:   Level 1: 100% State Contribution (employee pays nothing):   $444.68 biweekly Level 2: 95% State Contribution (employee pays 5%):             $422.45 biweekly Level 3: 90% State Contribution (employee pays 10%):           $400.21 biweekly Level 4: 85% State Contribution (employee pays 15%):           $377.98 biweekly  *The level of the actual value of state paid Health Insurance will be based on the employee’s wage rate and status with regard to the health credit premium program.
$53,726 - $72,925 yearly
Office of Information Technology Augusta, ME, USA
Jan 18, 2019
Full time
Office of Information Technology Systems Analyst DPS Applications Team   OPEN: January 17, 2019 CLOSING: February 1, 2019   You are a talented IT professional who is driven toward success. You are a go-getter, always seeking ways to expand your knowledge, and encourage others to do the same. You enjoy clearing hurdles as you strive for excellence. If this describes you, we want you on our TEAM!!   OVERVIEW       The application development team within the Maine Office of Information Technology is seeking a highly-motivated Systems Analyst. The selected candidate will have the opportunity to work with our team, which primarily supports the Maine Department of Public Safety (MDPS), with opportunities to expand in other areas supported by OIT. The MDPS serves the people of Maine by protecting their lives, rights, and property. This is accomplished through criminal justice, law enforcement, fire safety, emergency response services, safety education and code enforcement.   WHAT IS IN IT FOR YOU?  An opportunity to have fun, learn and develop new skills, and work with highly-talented team members and business partners!! This is your chance to help create, modernize, enhance, and support business-critical systems for the MDPS, as well as other state agencies. You’ll work closely with business users and OIT staff in conducting advanced analysis in support of business objectives, defining requirements, developing strategies, and building/maintaining complex application programs. You’ll be challenged every day with new and exciting opportunities, while contributing to the agencies’ business objectives.   WHAT WILL YOU DO? You will perform analysis and documentation of business and system processes. You will design technical solutions to business needs and work with the Application Development team to implement those solutions. You will be involved in all phases of the SDLC, including Requirements Definition and Documentation, Systems Analysis and Design, Change Management Documentation, System Integration, User Acceptance Testing and Deployment Coordination.   You will: Gather and document business requirements and translate these into technical requirement specifications. Perform high-level analysis to be used by development teams and/or vendors regarding initiatives that business partners intend to pursue. Analyze the details of interfaces in systems, cataloging both the data elements and mode of transmission. Perform high-level, initial analysis for changes and/or enhancements to application code or interfaces. Identify gaps in current application systems capabilities, recommend solutions, write specifications, and collaborate with vendors and business partners, from conception through production implementation of a user/team-accepted solution. Produce process flows, training materials, and documentation. Manage assigned projects and oversee the work of technical staff engaged in system design, development, and maintenance activities.   REQUIREMENTS The ideal candidate possesses the following: Knowledge of all phases of the software development life cycle, as well as the project development cycle. Strong oral and written communication skills, including the ability to write clearly and effectively at a level appropriate to the target audience, which will include business users, senior business managers, project managers, and all levels of IT support and management. Ability to work as a member of a team consisting of onsite and remote technical resources. Must be comfortable working directly with the end-user community to capture, refine, and verify business requirements, translate those requirements into technical tasks, and implement them into application processes. Must be able to accomplish tasks in a timely manner with limited supervision. Desire and commitment to a high level of support to the customer, establishing and maintaining a positive relationship.   MINIMUM QUALIFICATIONS To qualify, you must have five (5) years combination of higher-level programming and systems analysis and design experience, including two (2) years at the Programmer Analyst level or equivalent. A Masters’ Degree from an accredited educational institution in Computer Science may be substituted for one (1) year of programming experience.   HOW TO APPLY :     To apply, please visit the following website and apply online:  https://maineoit.recruiterbox.com/jobs/fk0jul4?cjb_hash=O_jBvk62&apply_now=true .  Veterans and Gold Star Members, please alert us of your status in your cover letter.  The selected candidate will be required to complete an official job application and pass the required background checks as a condition of employment. We provide reasonable accommodations to qualified individuals with disabilities upon request. Only U.S. Citizens or aliens who have a legal right to permanently work in the United States are eligible for employment.  We cannot sponsor applicants requiring work visas .   Resume’ and Cover Letter must be submitted by:   February 1, 2019   SALARY CODE:   0867                      PAY GRADE:   27 – $53,726.40 – $72,924.80 annually* *Includes a 15% recruitment and retention salary adjustment and eligibility for a 5% annual training bonus.   BENEFITS The value of State’s share of Employee’s Retirement:  15.37% of salary for BU positions.  The value of State-paid Dental Insurance:  $13.13 biweekly.  The value* of State-paid Health Insurance: Level 1:  100% State Contribution (employee pays nothing):  $444.68 biweekly Level 2:  95% State Contribution (employee pays 5%):  $422.45 biweekly Level 3:  90% State Contribution (employee pays 10%):  $400.21 biweekly Level 4:  85% State Contribution (employee pays 15%):  $377.99 biweekly  *The level of the actual value of state paid Health Insurance will be based on the employee’s wage rate and status regarding the health credit premium program.
Office of Information Technology Augusta, ME, USA
Jan 18, 2019
Full time
Office of Information Technology Systems Analyst DOL Applications Team   OPEN: January 17, 2019 CLOSING:   February 1, 2019   You are a talented IT professional who is driven toward success.  You are a go-getter, always seeking ways to expand your knowledge, and encourage others to do the same.  You enjoy clearing hurdles as you strive for excellence.  If this describes you, we want you on our TEAM!!   OVERVIEW The Office of Information Technology currently has a vacancy for a Systems Analyst within the Office of Information Technology (OIT) Applications Development Section.  This position will provide information technology support primarily for the Department of Labor, with additional opportunities in other areas supported by OIT.   ABOUT THE JOB                                                                                  This engaging work provides advanced technical services involving the analysis, design, and implementation of complex application systems. Responsibilities include researching and analyzing business needs, formulating and defining system scope and objectives, and designing interfaces to connect and integrate systems capable of fully meeting business needs and objectives while ensuring OIT policies are adhered to. Duties will also include providing system administration services in support of several COTS (commercial off-the-shelf) applications used to provide services to the citizens of the State of Maine.  Employees in this classification are expected to serve as technical advisors to other data processing staff, as well as providing technical support to end users. Work is performed under limited supervision.  Interpersonal, communications, and teambuilding skills are critical in this role.  The position is in Augusta.   WHAT WILL YOU DO?   You will perform analysis and documentation of business and system processes. You will design technical solutions to business needs and work with the Application Development team to implement those solutions. You will be involved in all phases of the SDLC, including Requirements Definition and Documentation, Systems Analysis and Design, Change Management Documentation, System Integration, User Acceptance Testing and Deployment Coordination.  You will: Gather and document business requirements and translate these into technical requirement specifications Perform high-level analysis to be used by development teams and/or vendors in regard to initiatives that business partners intend to pursue Analyze the details of interfaces in systems, cataloging both the data elements and mode of transmission, to enable the potential reuse of interface code for future data requests Perform high-level, initial analysis for changes and/or enhancements to application code or interfaces Identify gaps in current application systems reporting capabilities, recommend solutions, write report specifications, and collaborate with vendors and business partners, from concept through production implementation of a user/team-accepted solution Produce process flows, training materials, and documentation. Create an application process master document of all materials related to a specific analysis Provide system operations support to COTS applications. This will include security administration, data extraction and updates using SQL queries, and providing support to COTS vendors in operation of applications.   REQUIREMENTS Knowledge of all phases of the software development life cycle, as well as the project development cycle Possess strong oral and written communication skills, including the ability to write clearly and effectively at a level appropriate to the target audience, which will include business users, senior business managers, project managers, and all levels of IT support and management Ability to work as a member of a team consisting of onsite, remote, and offshore technical resources Must be comfortable working directly with end-user community to capture, refine, and verify business requirements, translate those requirements into technical tasks, and implement them into application processes. Experience reading, analyzing, and constructing SQL queries Experience in agile development methodology and practices is helpful   MINIMUM QUALIFICATIONS A five (5) year combination of higher-level programming and systems analysis and design experience, including two (2) years at the Programmer Analyst level or equivalent. A Masters’ Degree from an accredited educational institution in Computer Science may be substituted for one (1) year of programming experience.   HOW TO APPLY: To apply, please visit the following website and apply online:  https://maineoit.recruiterbox.com/jobs/fk0july?cjb_hash=O_oVZJ64&apply_now=true .  Veterans and Gold Star Members, please alert us of your status in your cover letter.    The selected candidate will be required to complete an official job application and pass the required background checks as a condition of employment. We provide reasonable accommodations to qualified individuals with disabilities upon request. Only U.S. Citizens or aliens who have a legal right to permanently work in the United States are eligible for employment.   We cannot sponsor applicants requiring work visas.   Resume’ and Cover Letter must be submitted by:   February 1, 2019     SALARY:   CLASS CODE : 0867               PAY GRADE:   27 – $53,726.40 - $72,924.80 annually* *Includes a 15% recruitment and retention salary adjustment and eligibility for a 5% annual training bonus.     BENEFITS: The value of State’s share of Employee’s Retirement:  15.37% of salary for BU positions.  The value of State-paid Dental Insurance:  $13.13 biweekly. The value* of State-paid Health Insurance:   Level 1: 100% State Contribution (employee pays nothing):   $444.68 biweekly Level 2: 95% State Contribution (employee pays 5%):             $422.45 biweekly Level 3: 90% State Contribution (employee pays 10%):           $400.21 biweekly Level 4: 85% State Contribution (employee pays 15%):           $377.98 biweekly  *The level of the actual value of state paid Health Insurance will be based on the employee’s wage rate and status with regard to the health credit premium program.
$53,726 - $72,925 yearly
Office of Information Technology Augusta, ME, USA
Jan 18, 2019
Full time
Office of Information Technology Senior Programmer Analyst DOE Application Development Team   OPEN:    January 17, 2019   CLOSING: February 1, 2019   You are a talented senior-level professional who is driven toward success. You are a go-getter, always seeking ways to expand your knowledge, and encourage others to do the same. You enjoy clearing hurdles as you strive for excellence. If this describes you, we want you on our TEAM!!   OVERVIEW: The Department of Administrative and Financial Services (DAFS) Office of Information Technology (OIT) provides information technology support to over 13,000 employees. OIT oversees large scale enterprise applications that support the critical and diverse business needs of the State of Maine and its agencies. The application development team within OIT is seeking a highly talented and motivated individual who can lead technical teams, maintain and support a variety of applications for the Department of Education (DOE) business clients.   WHAT IS IN IT FOR YOU? An opportunity to have fun, learn and develop new skills, and work with highly-talented team members and business partners!! You will have an opportunity to work with a dedicated team of software developers and key stakeholders on the DOE team. You will be performing analysis on issues and will design solutions which will result in projects of various sizes. You will be part of the technical team making the needed modifications and then implementing those modifications to the production applications. You will have the opportunity to add your experience and expertise to Maine state government in a collaborative working environment. This position is in Augusta.  Upon demonstrating excellence in independently programming, knowledge of the agency’s software applications, and a relentless dedication to customer service, some remote work is possible.   WHAT WILL YOU DO? As a senior developer, you will have primary responsibility for supporting business-critical systems for DOE. This is an advanced technical and analytical position. Responsibilities include requirements gathering, designing, coding, testing, debugging, documenting, and maintaining complex database environments. Other duties will include research, analysis, consulting services, and providing technical advice to management and business staff. Employees in this classification are competent to work at the highest technical level under limited supervision.   WHAT WE EXPECT?   The ideal candidate possesses the following: Knowledge of all phases of the software development life cycle as well as the project development cycle. Strong problem-solving skills with the ability to trouble shoot issues and extend our coding frameworks. Possess strong oral and written communication skills including the ability to write clearly and effectively to communicate complex technical solutions. Experience in the: MVC Architecture NET C# NET SQL Server Database Visual Studio IDE SQL Server Integration services SQL Server Reporting Services Team Foundation Server (TFS)  Knowledge of systems development, documentation standards, and methodologies. Experience with agile development methodology and practices is considered a plus. Ability to design, conduct, and evaluate system testing. Must be able to accomplish tasks in a timely manner with limited supervision. Must be comfortable working directly with the end-user community to capture, refine, and verify business requirements, as well as translate those requirements into technical tasks. Desire and commitment to a high level of support to the customer, establishing and maintaining a positive relationship.   MINIMUM QUALIFICATIONS:   To qualify, you must have five (5) years computer programming experience utilizing higher level languages including two (2) years at the Programmer Analyst level or equivalent. A Master’s Degree in Computer Science may be substituted for one (1) year of programming experience.   HOW TO APPLY:  P lease visit the following website and apply online:  https://maineoit.recruiterbox.com/jobs/fk0juls?cjb_hash=O_Kidd52&apply_now=true .  Veterans and Gold Star Members, please alert us of your status in your cover letter. The selected candidate will be required to complete an official job application and pass the required background checks as a condition of employment. We provide reasonable accommodations to qualified individuals with disabilities upon request. Only U.S. Citizens or aliens who have a legal right to permanently work in the United States are eligible for employment. We cannot sponsor applicants requiring work visas.   SALARY:  CODE: 0866 PAY GRADE: 27 – $53,726.40 – $72,924.80 annually* *Includes a 15% recruitment and retention salary adjustment and eligibility for a 5% annual training bonus.   BENEFITS: The value of State’s share of Employee’s Retirement: 15.37% of salary for BU positions. The value of State-paid Dental Insurance: $13.13 biweekly. The value* of State-paid Health Insurance: Level 1: 100% State Contribution (employee pays nothing): $444.68 biweekly Level 2: 95% State Contribution (employee pays 5%): $422.45 biweekly Level 3: 90% State Contribution (employee pays 10%): $400.21 biweekly Level 4: 85% State Contribution (employee pays 15%): $377.98 biweekly The level of the actual value of state paid Health Insurance will be based on the employee’s wage rate and status with regard to the health credit premium program
$45,510 - $61,610 yearly
Office of Information Technology Augusta, ME, USA
Jan 18, 2019
Full time
Office of Information Technology Programmer Analyst DOE Application Development Team   OPEN:  January 17, 2019 CLOSING: February 1, 2019   You are a talented IT professional and has a passion for programming and problem-solving to remove hurdles, seek solutions, and strives for excellence in customer service.  If this describes you, we want you on our TEAM!!   OVERVIEW: This is technical service work in the DAFS Applications Group; responsibilities include designing, developing, resolving complex problems and providing new system functionality for the Department of Education (DOE) team.    This position is located in Augusta.  Work will include performing extensive programming assignments using the following: .NET C# MVC Architecture ASP.NET SQL Server Database Visual Studio IDE SQL Server Integration services SQL Server Reporting Services Team Foundation Server (TFS) Upon demonstrating excellence in independently programming, knowledge of the agency’s software applications, and a relentless dedication to customer service, some remote work is possible.   WHAT’S IN IT FOR YOU?                                                                                 This is exciting technical work.  You will have a chance to work with a high-performing technical team who will assist you to develop [even] more technical skills and, in doing so, provide IT services to State agencies and State of Maine citizens! You will be provided the opportunity to use effective communication and collaborate with business clients, technical staff, and partners within State of Maine agencies. You will have an opportunity to highlight your skills developing program specifications and analyzing and designing small systems or sub-systems. You will participate in application testing and use critical thinking to problem-solve, thereby creating ways to improve processes or make suggestions for improvements. You will have an opportunity to bring your knowledge to a greater level of complexity, in support of a technical career path.   WHAT WE EXPECT? We expect a candidate who can work independently, who can perform programming for applications.    We expect a candidate to have aptitude and attitude to work in a team environment with highly-talented and diverse IT experts, like you! This is not an entry level position.  We expect a go-getter who displays respect for diversity, and is productive and respectful to all stakeholders. Work is performed under the supervision of the most experienced and skilled technical leads in the State, determined to provide guidance and excited to mentor and groom our next level of technologist.   We expect you will be eager to learn and grow with us.   MINIMUM QUALIFICATIONS: To qualify, you must have two and one half (2½) years applications systems development experience utilizing high-level languages.  A Bachelors’ Degree in Computer Science or equivalent subject area may be substituted for one (1) year of application systems development experience.   HOW TO APPLY: To apply, please visit the following website and apply online: https://maineoit.recruiterbox.com/jobs/fk0juln?cjb_hash=O_JWdy18&apply_now=true .  Veterans and Gold Star Members, please alert us of your status in your cover letter.    The selected candidate will be required to complete an official job application and pass the required background checks as a condition of employment. *Maine State Government is an Equal Opportunity/Affirmative Action Employer.   We provide reasonable accommodations to qualified individuals with disabilities upon request. Only U.S. Citizens or aliens who have a legal right to permanently work in the United States are eligible for employment.   We cannot sponsor applicants requiring work visas.   SALARY:   CLASS CODE : 0865       PAY GRADE : 23 - $45,510.40 - $61,609.60/annually* *Includes a 15% recruitment and retention salary adjustment and eligibility for a 5% annual training bonus.   BENEFITS: The value of State’s share of Employee’s Retirement:  15.37% of salary for BU positions.  The value of State-paid Dental Insurance:  $13.13 biweekly.  The value* of State-paid Health Insurance:  Level 1:  100% State Contribution (employee pays nothing):  $444.68 biweekly Level 2:    95% State Contribution (employee pays 5%):  $422.45 biweekly Level 3:    90% State Contribution (employee pays 10%):  $400.21 biweekly Level 4:    85% State Contribution (employee pays 15%):  $377.98 biweekly  *The level of the actual value of state paid Health Insurance will be based on the employee’s wage rate and status with regard to the health credit premium program.
$13.78 - $19.30 hourly
Office of Information Technology Augusta, ME, USA
Jan 18, 2019
Full time
Office of Information Technology Office Associate II OIT Administrative Office   OPENS: January 17, 2019 CLOSING: February 1, 2019   PURPOSE OF ANNOUNCMENT: Office of Information Technology is looking to fill our Office Associate II opening based in Augusta, Maine.   JOB DESCRIPTION: This position requires significant direct contact with members of the public and other agencies in person and by phone.  The position also performs routine, varied office support tasks often requiring the operation of technical office equipment as well as knowledge of Microsoft applications.  Your responsibilities will require making some independent judgement in prioritizing assignments.   TYPICAL DUTIES: Greets and Directs members of the public and visiting agencies, in person and by phone to determine individual needs. Answers telephone calls for the Office of Information Technology and State Government Information, and responds to inquiries for information Taking minutes for Board and Committee meetings, prepare agenda and process documentation as needed and any other logistics Queries for data via telephone, computer and/or written communications. Creates spreadsheets and performs data management. Types varied business correspondence such as letter, reports and purchase/delivery orders. Organizes records and maintains computerized and manual files. Operates technical office equipment. Assist with PowerPoint presentations and creates basic graphics. Compiles address information for large mailings and creates mail merge documents. Examines documents to detect errors and irregularities and takes authorized corrective action. Monitors requisitions and purchases. Maintains inventory and supplies for the office. Invoices, collects, counts and reconciles deposits, fees and payments in accordance with set procedures. Document tracking and ordering.   MINIMUM QUALIFICATIONS: Training, education, or experience in office and administrative support work that demonstrates 1) competency in applying a solid knowledge of modern office practices to perform complex, varied office support tasks, and 2) the ability to use independent decision-making on the appropriate processes to follow, information to process, and actions to take in accordance with standard procedures.  All positions in this classification assume the qualifications of:   Office Assistant I,   Office Assistant II, and   Office Associate I.     *Preference will be given to candidates with strong Excel, Word, PowerPoint and Microsoft skills as well as a background in customer service.   HOW TO APPLY: To apply, please visit the following website and apply online:  https://maineoit.recruiterbox.com/jobs/fk0julc?cjb_hash=O_KIBL83&apply_now=true .  The selected candidate will be required to complete an official job application and pass the required background checks as a condition of employment. *Maine State Government is an Equal Opportunity/Affirmative Action Employer.   We provide reasonable accommodations to qualified individuals with disabilities upon request. Only U.S. Citizens or aliens who have a legal right to permanently work in the United States are eligible for employment.   We cannot sponsor applicants requiring work visas.  Resume’ and Cover Letter must be submitted by:     February 1, 2019   CODE:     6542                   PAY GRADE:   13 - $13.78 – $19.30 hourly   BENEFITS: The value of State’s share of Employee’s Retirement:  15.37% of salary for BU positions.  The value of State-paid Dental Insurance:  $13.13 biweekly.  The value* of State-paid Health Insurance:   Level 1:  100% State Contribution (employee pays nothing):   $444.68 biweekly Level 2:  95% State Contribution (employee pays 5%):             $422.45 biweekly Level 3:  90% State Contribution (employee pays 10%):           $400.21 biweekly Level 4:  85% State Contribution (employee pays 15%):           $377.98 biweekly  *The level of the actual value of state paid Health Insurance will be based on the employee’s wage rate and status with regard to the health credit premium program.
$61,859 - $84,240 yearly
Office of Information Technology Augusta, ME, USA
Jan 18, 2019
Full time
Office of Information Technology Information Technology Consultant - Network Services Team   OPENS:  January 17, 2019 CLOSING:  February 1, 2019   Overview:    The Office of Information Technology (OIT) provides information technology support ranging from desktop support for over 13,000 employees to applications that support a wide variety of program areas for the State of Maine.  We are seeking an Information Technology Consultant to become a part of our IT team, playing a critical leadership role in helping serve the citizens of Maine through the provision of vital IT services.   About the Job:    The Network Services Team is seeking a highly-motivated individual with experience as an enterprise service manager specializing in Network Performance Diagnostics and Monitoring, and who has a proven track-record to lead our mission as we work through new exciting changes to enhance our IT network.    What is in it for you?  We offer an opportunity to have a meaningful career, with a focus on leading a highly talented technical team. The selected candidate will have an opportunity to work with our team supporting the Data, Voice and Wireless services for all state agencies ensuring optimal network performance. This critical role will help to identify and resolve performance problems using IT network enterprise services.   What you will do?   You will demonstrate advanced technical and leadership skills by managing the Network Performance Diagnostics and Monitoring group.  Responsibilities include leading highly technical teams while diagnosing complex technology performance problems across all areas of the IT support model.  The position will interact with a full range OIT staff from all areas of the enterprise and agencies.  Customer service and interpersonal skills are critical in this role.    What we expect?     To be a successful candidate, you must be professional and have a passionate vision to lead and influence outcomes.  This will require the attributes and skills listed below:   Excellent open communication skills across all levels of a highly technical organization; both written and verbal. Leading/facilitating highly technical team members to proactively identify opportunities to address performance problems and implementing resolution. Be a highly organized self-starter capable of using professional judgement, prioritize responsiveness and apply analytical thought for problem resolution. Understanding and practical real-life experiences across all levels of the Open Systems Interconnection (OSI) Model will be essential.  Subject matter expert at Architecting, managing and troubleshooting Large Scale Networks. Agility and foresight to escalate issues in a professional manner with the ability to coach and foster an environment of continuous learning with an IT staff. Understanding of technical security best practices, especially in dealing with PII. Expertise in current information services and automation technology systems necessary to be an expert in the delivery of IT services. Ability to formulate plans at a strategic level and deliver service to the end-user is paramount as we strive for excellence of IT services.     The ideal candidate will possess experience and skills in the following:  Evaluating applicability of current automation technology/trends to State systems and needs. Diagnose/configure Cisco, Avaya Networking interoperability. OSPF and BGP4 routing protocols. Leading Voice over IP support and troubleshooting. Troubleshooting Telephony Infrastructure: DDS, T1 and T3 systems, DACC’s. IP multicast, IGMP and PIM. Importance of change control processes on critical 99.999% networks. Configuring, troubleshooting, designing and maintaining Cisco, Avaya, Juniper, Aruba wired and wireless platforms and integration with Firewalls, servers and DNS/DHCP. Wireshark and deep packet test and analysis. Diagnostic and performance monitoring products such as Solar Winds, NETSCOUT and Riverbed. Handling difficult customers, and providing resolutions to conflict in a professional manner. Communicating orally and in writing with people having a wide variety of knowledge and expectations. Conducting team meetings, completing presentations and working with leaders in a team environment.   MINIMUM QUALIFICATIONS  Ten (10) years’ experience in researching, analyzing, planning, and implementing large-scale technology projects and/or related policies, protocols, and standards. A Masters’ Degree in Computer Science or directly related area may be substituted for one (1) year of work experience. Preference will be given to individuals who have experience in the following areas:  Solar Winds, Netscout, Riverbed products, and to individuals who are an active Cisco Certified Network Professional.   To apply, please visit the following website and apply online:  https://maineoit.recruiterbox.com/jobs/fk0jun4?cjb_hash=O_nRuQ37&apply_now=true .  Veterans and Gold Star Members, please alert us of your status in your cover letter.    The selected candidate will be required to complete an official job application and pass the required background checks as a condition of employment. *Maine State Government is an Equal Opportunity/Affirmative Action Employer.   We provide reasonable accommodations to qualified individuals with disabilities upon request. Only U.S. Citizens or aliens who have a legal right to permanently work in the United States are eligible for employment.   We cannot sponsor applicants requiring work visas.       SALARY INFORMATION:    JOB CLASS CODE:    0172               PAY GRADE:  31 - $61,859.20 - $84,240.00*  *Includes a 15% recruitment and retention salary adjustment.   BENEFITS:   The value of State’s share of Employee’s Retirement:  15.37% of salary for BU positions.  The value of State-paid Dental Insurance:  $13.13 biweekly.  The value* of State-paid Health Insurance:   Level 1: 100% State Contribution (employee pays nothing):   $444.68 biweekly Level 2: 95% State Contribution (employee pays 5%):             $422.45 biweekly Level 3: 90% State Contribution (employee pays 10%):           $400.21 biweekly Level 4: 85% State Contribution (employee pays 15%):           $377.98 biweekly  *The level of the actual value of state paid Health Insurance will be based on the employee’s wage rate and status with regard to the health credit premium program.
$38,126 - $50,960 yearly
Office of Information Technology Augusta, ME, USA
Jan 18, 2019
Full time
Office of Information Technology Information System Support Specialist I Client Technology Services Field Services - Augusta OPEN: January 17, 2019 CLOSING: February 1, 2019   You are a talented individual who understands working with a technical team and are driven toward success.  You focus on value and repeatability; you know that what you build today must work tomorrow.  You enjoy clearing hurdles as you strive for excellence and quality work.  If this describes you, we want you on our TEAM!!   OVERVIEW:                                                                The Department of Administrative and Financial Services (DAFS) Office of Information Technology (OIT) provides information technology support to over 13,000 employees.  OIT oversees large scale enterprise applications that support the critical and diverse business needs of the State of Maine and its agencies.   ABOUT THE JOB DETAILS:                                                                                           You will perform technical services work in an integrated computer network environment. You will have an exciting opportunity to work on a full range of system administration functions requiring a technical computer support background.   You will be on a super high performing team with highly skilled IT professionals to support multi-user work groups crossing functional unit lines and this will include a full range of multi-user network operating system administration responsibilities.  Responsibilities include installing and configuring network devices; diagnosing and resolving communications, hardware, and operating system problems; implementing, and monitoring system security procedures; advising agency management on systems development and conducting user training and product demonstrations.   Supervision may be exercised over lower level technical personnel.  Work is performed under limited supervision.  Team work is essential. We all help each other, regardless of our roles, thus a multi-technical skilled candidate with a diverse background in systems is preferred, and consideration will be provided to a candidate with knowledge of our State of Maine systems.                                             WHAT WILL YOU DO?             Provide technical support for desktops, laptops, printers, software and other associated hardware connected to a user’s device. Provide first-level customer support via incoming phone calls to the call center. Utilize remote tools or onsite support, troubleshoot and correctly diagnose hardware and software issues related to Windows systems. Provide limited training to the end users for them to achieve minimal performance in computing. Collaborate with other teams outside/within Client Technologies to resolve problems. Participate in Disaster Recovery exercises to ensure preparedness in the event of an emergency. Utilize and contribute to the Client Technologies Knowledgebase (KCS Methodology). Perform duties in accordance with established Service Level Agreements and Standard Operating Procedures. Maintain IT security standards as well as customer confidentiality. Install and configure internal hardware components such as memory, disk, in PCs to maintain or enhance system operation and capabilities. Research, recommend, install, and test hardware, software, and network configurations for PC's to provide an information system which effectively meets agency needs. Perform troubleshooting and fault isolation on PC's, and related system components in simple configurations to maintain system availability. Ability to perform work requiring lifting up to 50 lbs. and/or physical exertion may be required, this work may require crawling, climbing, kneeling, and the ability to grasp small objects with both hands. In depth knowledge of current Microsoft operating systems (Windows 7-10), Office 365, remote tools, Service Desk ticketing systems, and the utilization/configuration of smartphones. Participate in meetings and projects as assigned.   MINIMUM REQUIREMENTS: Three (3) years’ experience which demonstrates the ability to troubleshoot computer problems (hardware and/or software), -OR- an Associates’ Degree from an accredited educational institution in computer information systems or a directly related field and one (1) year experience which demonstrates the ability to troubleshoot computer problems (hardware and/or software), -OR- a Bachelors’ Degree from an accredited educational institution in computer information systems or a directly related field.   HOW TO APPLY:   To apply, please visit the following website and apply online:  https://maineoit.recruiterbox.com/jobs/fk0julk?cjb_hash=O_gYpz42&apply_now=true .    Veterans and Gold Star Members, please alert us of your status in your cover letter.    The selected candidate will be required to complete an official job application and pass the required background checks as a condition of employment. *Maine State Government is an Equal Opportunity/Affirmative Action Employer.   We provide reasonable accommodations to qualified individuals with disabilities upon request. Only U.S. Citizens or aliens who have a legal right to permanently work in the United States are eligible for employment.   We cannot sponsor applicants requiring work visas.  Resume’ and Cover Letter must be submitted by:   February 1, 2019.   SALARY: JOB CLASS CODE:   0928              PAY GRADE:   19 - ($38,126.40 - $50,960.00/yr.)* *Includes a 15% recruitment and retention salary adjustment and eligibility for a 5% annual training bonus   BENEFITS: The value of State’s share of Employee’s Retirement:  15.37% of salary for BU positions.  The value of State-paid Dental Insurance:  $13.13 biweekly. The value* of State-paid Health Insurance:  Level 1:  100% State Contribution (employee pays nothing):   $444.68 biweekly Level 2:  95% State Contribution (employee pays 5%):             $422.45 biweekly Level 3:  90% State Contribution (employee pays 10%):           $400.21 biweekly Level 4:  85% State Contribution (employee pays 15%):           $377.98 biweekly  *The level of the actual value of state paid Health Insurance will be based on the employee’s wage rate and status regarding the health credit premium program.
Office of Information Technology Augusta, ME, USA
Jan 11, 2019
Full time
Information Technical Consultant DOE Application Development Team   OPEN: January 10, 2019 CLOSING: January 25, 2019                                        Overview The Office of Information Technology (OIT) provides information technology support ranging from desktop support for over 13,000 employees, to applications that support a wide variety of program areas for the State of Maine.   This Information Technology Consultant (ITC) will be a part of our IT team and play a critical leadership role in helping serve the citizens of Maine.   About the Job: The Department of Education Application Development team consists of talented and dedicated individuals working to meet the needs of the Department of Education. The Information Technology Consultant will be the technical leader on various projects, large and small, that are improving the way the Department of Education handles data and information. If you are a motivated self-starter, have a strong background in data, data quality, data integration and business intelligence you would be a great fit for this job which represents a challenging opportunity to be front and center to game changing projects which will modernize services to the citizens of Maine. Apply today!   What is in it for you?  Harness the speed and power of Microsoft hyper-converged platform. Take on a technical leadership role for a highly-talented and technical team. Work in a largely self-directed manner, take ownership and accountability of your work. Work on meaningful projects that will improve the efficiency and functionality of Maine state government.   What you will do? Be a leader, a technical consultant, the go-to-person for the best practices/implementation for data centric information systems. This position works with OIT staff from all areas of the enterprise and Department of Education agency staff. Customer service and interpersonal skills are critical in this role.    What we expect? To be a successful candidate, you must be professional and have a passionate vision to lead and influence outcomes and have solid technical knowledge of Microsoft products used within these service areas. This will require the attributes and skills listed below: Excellent communicator; ability to communicate with audiences of varying technical knowledge. Leadership; create solutions, provide options, complete implementations. Engaged and energetic; organized, self-starter, has good judgement, proactive and responsive. Analytical; finds the root cause, differentiates problems from symptoms. Methodical; follows process, understands the value of discipline in an enterprise technology environment. Expert in Microsoft technology stack of ASP.Net MVC, C#, Transact SQL and related frameworks and languages in addition to JavaScript, CSS, HTML, and Angular. Very hands-on architecting, writing code, reviewing code, and providing technical strategy. Extensive experience with SQL Server RDMBS, SQL Server Integration Services and SQL Server Reporting Services. Flexible and Agile; keeps pace with changing priorities, adapts to challenges, solves problems. Safe and Secure; understands data handling procedures, familiar with laws and liabilities.   The ideal candidate will possess these skills and abilities: Demonstrated ability automating technology processes, including provisioning and deployments. Agile methodology experience, and a willingness to teach others. Strong troubleshooting skills and a proclivity for root cause analysis. Strong cross-functional experience; able to be effective in a variety of roles.   Minimum Qualifications: Ten (10) years’ experience in researching, analyzing, planning, and implementing large-scale technology projects and/or related policies, protocols, and standards.  A Masters’ Degree in Computer Science or directly related area may be substituted for one (1) year of work experience.   HOW TO APPLY: To apply, please visit the following website and apply online:  https://maineoit.recruiterbox.com/jobs/fk0jqx4?cjb_hash=O_gBKa76&apply_now=true .  Veterans and Gold Star Members, please alert us of your status in your cover letter. The selected candidate will be required to complete an official job application and pass the required background checks as a condition of employment. *Maine State Government is an Equal Opportunity/Affirmative Action Employer.   We provide reasonable accommodations to qualified individuals with disabilities upon request. Only U.S. Citizens or aliens who have a legal right to permanently work in the United States are eligible for employment.   We cannot sponsor applicants requiring work visas.      SALARY:         CODE:   0172                                PAY GRADE: 31   - $61,859.20 – $84,240.00/annually* *Includes a 15% recruitment and retention salary adjustment and eligibility for a 5% annual training bonus   BENEFITS: The value of State’s share of Employee’s Retirement:  15.37% of salary for BU positions.  The value of State-paid Dental Insurance:  $13.13 biweekly.  The value* of State-paid Health Insurance:   Level 1:  100% State Contribution (employee pays nothing):   $444.68 biweekly Level 2:  95% State Contribution (employee pays 5%):             $422.45 biweekly Level 3:  90% State Contribution (employee pays 10%):           $400.21 biweekly Level 4:  85% State Contribution (employee pays 15%):           $377.98 biweekly  *The level of the actual value of state paid Health Insurance will be based on the employee’s wage rate and status about the health credit premium program.
$40,248 - $54,267 yearly
Office of Information Technology Augusta, ME, USA
Jan 11, 2019
Full time
Office of Information Technology Computer Programmer MRS Application Development Section (Anticipated Vacancy)     OPENS: November 29, 2018 CLOSES: Open until filled   You are a talented application developer that is driven toward success.  You are a go-getter, always seeking ways to expand your knowledge, and encourage others to do the same.  You enjoy clearing hurdles as you strive for excellence.  If this describes you, we want you on our TEAM!!   PURPOSE OF ANNOUNCEMENT The Office of Information Technology currently has a vacancy for a Computer Programmer within the Office of Information Technology Applications Development Section.  This group provides information technology support for Maine Revenue Services. Work will include performing extensive programming assignments using the following:     Java SQL Oracle Database Eclipse IDE Cybermation .NET C# Cognos Spring Framework Subversion   WHAT IS IN IT FOR ME?    You will have the opportunity to perform technical services work involving the development and maintenance of computer programs. You will have the opportunity to work in a small team environment with a great deal of independence and flexibility. You will have the opportunity to interact with many application development teams, designing, developing, and maintaining application programs. You will experience new and different challenges on an ongoing basis, opportunity to translate business requests into technical tasks. Computer Programmers are increasingly responsible for developing program specifications, analyzing and designing small systems or sub-systems, and performing programming work of moderate breadth and complexity.   WHAT WILL I DO? You will be a Computer Programmer utilizing Java, Oracle DB, SQL, and XML.  These technologies and others are used to support the MRS applications, as well as interfaces with MRS vendors. As a Computer Programmer you will design, develop, test, and maintain application code, reports, and data models.  You will resolve complex problems with the assistance of senior team members and provide new system functionality, data integration, and data warehousing.  You will manage your assigned projects with supervision.  You will frequently partner with technical staff and end-users to test and refine your work.   This position is in Augusta, Maine.   MINIMUM QUALIFICATIONS:    An Associates’ Degree in Computer Science or an equivalent subject area -OR- a Bachelor’s Degree which includes a minimum of 18 credits in computer programming, information systems technology, statistics, or advanced mathematics -OR- one (1) year of application system development experience.      PREFERRED SKILLS AND ABILITIES: Experience and/or ability to provide support and development in a team environment. Proficiency working SQL (ANSI, Oracle), and Testing (unit, systems testing, regression testing). Experience where any of the following object-oriented languages were leveraged:  Java, C#, etc. Knowledge of writing technical/non-technical End-User Documentation. Knowledge of XML. Ability to learn technologies and business practices. Excellent written and verbal communications skills.   HOW TO APPLY: To apply, please visit the following website and apply online: https://maineoit.recruiterbox.com/jobs/fk0jmgg?cjb_hash=O_EEAM29&apply_now=true .  The selected candidate will be required to complete an official job application and pass the required background checks as a condition of employment. *Maine State Government is an Equal Opportunity/Affirmative Action Employer.   We provide reasonable accommodations to qualified individuals with disabilities upon request. Only U.S. Citizens or aliens who have a legal right to permanently work in the United States are eligible for employment.   We cannot sponsor applicants requiring work visas.  Resume’ and Cover Letter must be submitted by:     Open until closed.   SALARY:   Job Class Code:    0864                         Pay Grade:   21 - $40,248.00 – $54,267.20/annually* *Includes a 15% recruitment and retention salary and eligibility for a training bonus.   BENEFITS: The value of State’s share of Employee’s Retirement:  15.37% of salary for BU positions.  The value of State-paid Dental Insurance:  $13.13 biweekly.  The value* of State-paid Health Insurance:  Level 1: 100% State Contribution (employee pays nothing):  $444.68 biweekly Level 2: 95% State Contribution (employee pays 5%):  $422.45 biweekly Level 3: 90% State Contribution (employee pays 10%):  $400.21 biweekly Level 4: 85% State Contribution (employee pays 15%):  $377.98 biweekly  *The level of the actual value of state paid Health Insurance will be based on the employee’s wage rate and status with regard to the health credit premium program.